facebook Design Thinking | Manager Capability Development Program

Design Thinking

By incorporating design thinking into their leadership style, leaders can inspire their teams to think outside the box, embrace ambiguity, and approach problems with curiosity, ultimately driving positive change and fostering a culture of innovation.

Business Impact

Ideally Suitable For

  • First-time Managers
  • Individual Contributors
  • Middle-level Managers
  • Senior Level Managers
  • Anyone in a role that calls for problem solving

The delivery will be customised as per the needs of the learning cohort.

What you will learn in Design Thinking

How is this activity available?

Do It Yourself (DIY)

Do It Yourself (DIY)

Instructor Led Training (ILT)

Instructor Led Training (ILT)

Storified Digital Products (SDP)

Storified Digital Products (SDP)

Virtual Instructor-led Training (VILT)

Virtual Instructor-led Training (VILT)

MasterClass (MC)

MasterClass (MC)

Online Business Simulation (OBS)

Online Business Simulation (OBS)

Download our PDF

Learn more about this solution by accessing our brochure. Feel free to share it with anyone you know who could benefit from it.

Available in -

  • Do It Yourself (DIY) Do It Yourself (DIY)
  • Instructor Led Training (ILT) Instructor Led Training (ILT)
  • Storified Digital Products (SDP) Storified Digital Products (SDP)
  • Virtual Instructor-led Training (VILT) Virtual Instructor-led Training (VILT)
  • MasterClass (MC) MasterClass (MC)
  • Online Business Simulation (OBS) Online Business Simulation (OBS)
This course includes:
  • modules 3 modules
  • fun challengesDuration: 90-120 minutes
  • Duration of 3 hours 1 case study
  • 25+ fun challengesIdeal for: 20-30 participants at a time

The ‘Design Thinking’ course helps to:

  • Drive a user-centric approach by focusing on understanding users’ needs to create solutions that truly address their problems.
  • See failure as an opportunity to learn and improve, encouraging creative thinking and innovation.
  • Bring together diverse perspectives and expertise to foster creativity and teamwork.
  • Continuously refine and improve designs based on user feedback through quick and tangible prototypes.
  • Understand users’ experiences and needs by listening attentively and putting yourself in their shoes.
  • Consider the bigger picture and long-term impact when solving problems, addressing the broader context and potential consequences.
  • Participant handbook
  • Pre-work assignment (optional)
  • Post-work assignment (optional)
  • Pocket insights (optional)
  • Manager Insights (optional)
  • When to use Design Thinking?
  • The mindset required to use Design Thinking
  • Essential elements that constitute the process
  • Personas, and how to build them
  • Mapping the consumer’s journey with your product or service
  • Identifying high points, pain points and opportunities for value addition
  • Gathering insights through empathy
  • Following a diverging and converging path
  • Evaluating an idea and a prototype using the DFV framework
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Frequently asked questions

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On each topic page, you will see icons on the right that clarify this. This is how you decode them:

  • ILT (Instructor led training) - ILT (Instructor led training)
  • VILT (Virtual instructor led training) - VILT (Virtual instructor led training)
  • OBS (Online business simulation) - OBS (Online business simulation)
  • ML (Microlearning) - ML (Microlearning)
  • MC (Masterclass) - MC (Masterclass)
  • SDP (Storified Digital Products asynchronous) - SDP (Storified Digital Products - asynchronous)
  • DIY (Do it yourself) - DIY (Do it yourself)

The simulation addresses generic challenges encountered at the workplace. The customisation to the specific cohort as per their industry / company situation is done by the Facilitator running the session.

You can download a program overview from each of the topic pages. Do note that while this will give you a broad structure of the workshop, our learning designers will still need to talk with you to customize the workshop to your context.

For each workshop, we can help you with a set of 3 different teasers that you can customize and share periodically with participants to build excitement and get traction.

Thousands of businesses of all sizes, from
startups to large enterprises trust us

  •  compnany logo

    I had an amazing experience for all four days and am sure it was same experience of my colleagues who attended the session. The concepts of bringing new ideas on to the table, igniting critical thinking, understanding the team in a better way through activities and taking the whole group along the course was amazing. Overall it was a fabulous and well-structured, object oriented training.

    Ganga Reddy
    HCL Technologies Associate General Manager
  •  compnany logo

    Thanks to the FocusU team for conducting a highly engaging, action-packed workshop. The workshop design was innovative; the activities were creatively planned and meticulously executed. Some of the competencies like strategic thinking, innovation, drive for results & team synergy were effectively elicited through play.

    Tina Suneja
    HomeShop18 Head-Learning & OD
  •  compnany logo

    When I first saw your huge clientele that included companies like Adobe, Deustche Bank and E&Y, I wondered - do large companies keep coming back since you're the best at what you do, or have you turned out to be the best at what you do because large companies keep coming back? That list will grow bigger as FocusU has certainly exceeded all expectation at our recent team building event.

    Amit Madan
    Collage Group HR Manager
  •  compnany logo

    Thank you FocusU and Smollan L&D team for designing such a wonderful continuous learning program. It acted like small and effective doses to look for what next. Case studies chosen were all relevant for my Global Development Team & I could not ask for more. Let’s plan for some monthly 1 hour on premise confluence sessions.

    Vijay Varshney
    SMOLLAN Head of Technology - MESA