sanjay, Author at FocusU


sanjay, Author at FocusU

October 1, 2021

4 Ways To Improve Your Assertiveness

‘Assertiveness’ as a personality trait (preferred behaviour or preference) and ‘assertiveness’ as a skill - what do you believe in?
July 7, 2021

How Can You Make Better Defensible Decisions?

To make sense of the world around us, humans rely heavily on their intuition along with their intelligence. Intuition is marvellous, indeed. In the blink of an eye, in the absence of […]
June 18, 2021

7 Distinct Leadership Styles

In 2003, as a relatively new manager, I was heading a small division of a medical device company. Above our office, in an apartment building in Andheri (Mumbai), was the office of […]
June 7, 2021

9 Leadership Lessons from US Navy Seals

Extreme Ownership : How Navy Seals Lead and Win is co-written by Jocko Willink and Leif Babin – two celebrated Navy Seals themselves, whose military service included combat in the Iraq war, as commanders of SEAL Team 3's Task Unit Bruiser that fought in the Ramadi, Iraq. Treasure trove of lessons, here are some of my favourite leadership lessons I personally picked up from this book.
May 23, 2021

How Storytelling Can Help Make Impactful Leaders?

My wife comes from a Sikh family from Ambala. During one of our visits, we went to a Gurudwara at the outskirts, “Panjokhra Sahib“. After prayers, we decided to go for the […]
May 9, 2021

4 Stages of Professional Development for Leaders

In one of my earlier assignments as a business head, we had a very passionate and driven employee Tanya (name changed).As she moved into her new role as a Marketing Manager, we […]
March 16, 2021

100 Inspiring Quotations on Customer Service

Customer service is like common sense, when it comes to organisational growth and success. With social media taking over the marketing world by storm, a small oversight can end up making your […]
September 29, 2020

5 Strategies To Plan An Impactful Leadership Program

An efficient Leadership Development Program can help awaken the leader within your team members and enable them to adapt the best behavioural and organisational practices. Presenting a list of 5 strategies to consider […]
September 15, 2020

Inspiring Examples Of Customer Service Excellence Across Industries

In today’s world of technological advancement and aware customers with a host of options available, just a click away – customer service excellence is crucial for an organisation’s survival and growth! A happy […]
August 14, 2020

8 Bollywood Movies That Inspire Leadership

 “Inspiration is a guest that does not willingly visit the lazy.”–  Pyotr Ilyich Tchaikovsky When we are down in the dumps, facing stiff competition in this dog-eat-dog world and want to stop […]