Working in FocusU | Careers - FocusU
Hi! We are FocusU
We stage Experiential Workshops
that are ENGAGING, MEANINGFUL and FUN!
We are always looking for kindred souls
Who want to make a DIFFERNEFCE
Together we hope to create something unique,
A place with HEART
If all this RESONATES with you,
Do EXPLORE a journey with us!
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Careers in FocusU

Build on your unique strengths, interests and passions and inspire change by working on organizational challenges & learning journeys!

FocusU is an exceptional place to launch or sustain a rewarding career in the domains of Learning & Facilitation. The range of workshops that we offer to our clients, calls for our team to be very learning agile, voracious readers, open to new outcomes & possibilities and passionately driven to create an impact for our customers. We are always looking for kindred souls. Read on to know if this feels like a place for you.

Life at FocusU

Regardless of what role one performs here, the expectation is to be a team player and to help others succeed. If personal growth is your only motivator, this place will not resonate. A few other themes here are: No micromanagement. Being self-driven. Being extremely hungry to keep learning. To laugh easily and much. To live CHOPS every single moment.

What you will do

Our team today serves a wide spread of clients – most of whom are blue chip companies. We create impact with these organizations by being their learning partners, engagement partners, consultants and advisors. You will work with client teams all across the country and also across some global geographies. You will engage on a wide spectrum of customer challenges.

How you will grow

At FocusU, learning never stops. On an average, we add two new offerings to our portfolio every month. Alongside, we also partner with some of the best learning organizations across the world. All this, along with exposure to the learning and business challenges of some of the world’s leading companies, ensures a constant opportunity for personalised growth.

We're looking for people who believe in

Slide CARE People don’t care how much you know, until they know how much you care
Theodore Roosevelt
Slide HUMILITY It is not thinking less of yourself, but thinking of yourself less
Doug Clay
Slide OWNERSHIP Extreme Ownership is a mindset, an attitude.
Jocko Willink
Slide PASSION Pursue Excellence and Success will follow
Rancho (From 3 Idiots)
Slide SAFETY Be safe like a comfortable pair of old shoes. Be safe like family
Old FocusU Saying
C H O P S

HYGGE

We are big believers in the Danish “Hygge.” For us it is about being with people we love. A feeling of home. A feeling that we are safe and shielded to let our guards down. It is about enjoying a cup of tea in silence with friends, while it rains outside.

FREE BOOKS

We are big believers that books are the cheapest & easiest way for individuals and hence the organization to grow. So, anyone wanting to buy ANY book to learn can just go ahead without any prior approvals. All we ask is – do share the knowledge!

TRAVEL

A large part of life in FocusU is about travel. We believe that travel is the best teacher. Our work takes us to all parts and corners of the country (and sometimes outside too) where workshops are done. Truly as it is said, “All those who wander are not lost.”

Insider Speak

Prabhjot Singh
Digital Marketer

While working at FocusU, I learned how to live a good life and make it meaningful, which is priceless and not everyone gets a chance. As the company evolves, so do you. That is what keeps me going.
More...

Antara Telore
Facilitator

An open environment to discuss and debate, a strong foundation, thanks to the culture to have difficult conversations and other perks like the flexible work timings and leave policy - just adds to it.
More...

Aastha Goyal
Client Advisor

Every day is a day of learning and at my own pace. The whole place feels like a family that protects you, helps you grow, lets you make mistakes and celebrates all your achievements-big or small.
More...

Moments we cherish

Festival time is Hygge time Doing a venue recce – grounds us Our Equipment are also a part of the team! Always looking for excuses to celebrate Travel – a big part of our lives Yeaah… festival time again! Nothing energizes us like workshops do! Setting up a city race ,
brings out the smiles in us
Nothing energizes us like workshops do!

OPENINGS WITH US

A Project Executive role is to drive business growth by working closely with the Operations team. S/he should have a knack for creativity, and is responsible for preparing workshops based on needs shared by the Client Advisory Team or the Facilitators post their meetings with clients. In this role the incumbent will be responsible for the following functions:
Client Experience:
  • Coordinate and handle client requests
  • Ensure compliance for smooth workflow between project team members, including FLAP associates, CAT Team, Operations to ensure deliverables are on time
  • Collaborate, problem solve, and/or strategize upcoming client meetings with team members
  • Create invites and google forms or mentimeteres
  • Formatting of slides and documents
  • Attend emails or follow ups as and when directed
Vendor Coordinator:
  • Act as vendor coordinator/ platform master, i.e. coordinating and managing all logistics
  • Set up supplier checklist and calls
Administrator:
  • Coordinating and handling all client HRDC documents
  • Serve as the escalation point for customer issues and assist in the team in issue resolutions
Cluster Facilitator
  • Assist facilitator for activities, slides and content creation
  • Executing part of activities with Facilitator
Cofacilitator
  • Assisting facilitator in designing and delivering the project – materials, video,photos and creativity
Culture Development:
  • Actively be a CHOPS (Care Humble Open Passionate and Safety) Ambassador, based on our company values, always for the team and for the customer
  • Participate in the company’s family culture – Hygge
  • To always maintain the ‘To Inspire We before ME’ as our corporate culture
  • Maintain quality by respecting quality standards
Qualifications and Education Requirements
  • Proven 1-2 years of working experience
  • Should have a Bachelor’s degree – graduate in Business Administration or any other relevant field, Bcom, BA, BSc would all be considered
Key Skills required for this role:
  • Excellent written and oral communication skills
  • Proven self-management and team-management skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Problem solving
  • Build and manage interpersonal relationships
  • Dynamic to move around or travel around
  • Driving License
  • Proficient with Microsoft Office and Google Suite
  • Video and photo editing a plus
  • Should have knack for creativity
  • Graphic Designing
Competencies:
  • Taking full ownership
  • Ability to multitask
  • Attention to detail
  • Building relationships
  • Speed of response
Benefits
Important:
We really appreciate it when you meet us after you do your homework about us. So please visit our website and check out the following pages specifically: If what you see and read resonates with you – we look forward to hearing from you!

The full-time positions do not explicitly feature this particular section; instead, they encompass various categories such as Benefits, Competencies, and Culture. These facets collectively offer insight into the essence of FocusU. Such elements hold significant value for prospective candidates, aiding them in their decision-making process when contemplating the pursuit of a position within the organization.
We are looking for a Client Advisor to act as the liaison between our Client and Client Experience teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience in B2B sales (Account Management). Besides developing leads from marketing campaigns and meeting clients and achieving sales targets. It would be an added advantage if the candidate has experience in learning and development. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you. Ultimately, you will boost sales and contribute to our long-term business growth in the region.
Role and Responsibilities
  • Qualify leads from marketing campaigns or meeting new clients and identifying sales opportunities
  • Present, promote and sell learning experiential services using solid arguments to existing and prospective customers
  • Account management – Establish, develop and maintain positive business and customer relationships
  • Account Mapping – develop detailed account plans which include buying cycles, budgeting, stakeholders landscape etc
  • Contact potential clients through cold calls and emails
  • Present our company to potential clients
  • Interact with CXO level stakeholders and build brand awareness
  • Identify client needs and suggest appropriate products/services
  • Customise product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and client experience
  • Reports weekly/ monthly/ quarterly sales results
  • Stay up-to-date with new products/services and new pricing/payment plans
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and L&D trends
Qualifications and Education Requirements
  • Graduate in Marketing, Business Administration or any other relevant field, B.Com, BA, BSc would all be considered
Other Requirements
  • Minimum 5 years of proven work experience as a Business Development Manager, Sales Account Manager (at least 3 years in B2B sales)
  • Prior experience of working with adult learning solutions and/ or Learning and Development industry is preferred
  • Hands-on experience with multiple sales techniques
  • Track record of achieving sales targets
  • Familiarity with Microsoft office and Google suite (analysing spreadsheets and charts)
  • Understanding of sales performance metrics
Competencies:
  • Customer focus
  • Active learning
  • Attention to detail
  • Being a trusted client advisor
  • Working together
Benefits
  • Wellness & mental well-being benefits
  • 100% remote working
  • Flexible working hours
  • Fun people to work with – read more about them – https://focusu.com/about-us/
  • Great culture – read more about it – https://focusu.com/focusu-culture/
  • Note: this is a freelance role and we seek candidates on their own/spouse visa
Important:
We really appreciate it when you meet us after you do your homework about us. So please visit our website and check out the following pages specifically: If what you see and read resonates with you – we look forward to hearing from you!

At the heart of it, the Learning Assistant role is that of someone who is a capability enabler to the FocusU ecosystem of the Category team and customer success team (internal and external).

In this role, the incumbent will be responsible for the following:

  • Manage the delivery of content through the Learning Management System (LMS) for various engagements
  • Gather and analyse learner data with regard to LMS for Learning journeys’ execution
  • Manage the internal Knowledge Management System in terms of controlling access, proper documentation and filing of all FocusU copyrighted content developed by our Academy team
  • Support the execution of microlearning based programs through engaging with the learners on the platform & handling back-end administration of our platform.
  • Enabling the Customer Success team (internal and external Facilitators) by ensuring that they have access to and are aware of all the resources that they need to deliver their client engagements
Qualifications and Education Requirements
  • Graduate in HR
  • Any other relevant field, BCom, BA, BSc would be considered if they possess relevant 3-4 years’ experience
Key Skills required for this role:
  • Knowledge of Zoom, Outlook/Google calendar management, including sending invites and scheduling meetings
  • Proactively coordinating with various stakeholders to ensure smooth execution of scheduled events
  • Being well organised
  • Google workspace
  • Proficient with microsoft excel
  • Attention to detail
  • Multitasking skills
  • Being Curious & Proactive about scaling your learning curve.
  • Excellent communication – written and verbal.
Competencies:
  • Bias for action
    • Getting things done quickly
    • Responding to Team requests on ID creation, making content available quickly
    • Moderating customer responses in Gametize promptly
    • Co-ordinating the UAT process with the different stakeholders
    • Identifying any challenges that could delay timely delivery.
  • Collaboration
    • Work seamlessly with other team members while working on a task.
    • Keep team members informed in case of changes and delays – no surprises.
    • Respect the time of other team members and commits made to them.
    • Ask for help openly.
    • Help out another team member when need be.
    • Provide information and resources generously.
    • Communicate clearly about specific challenges, understanding, timelines etc. Must over-communicate if need be.
  • Attention to detail
    • Closely attend to every element of the given task.
    • Provide an error-free task output.
    • Ensuring accuracy of deliverables while maintaining timeliness
    • Test various elements of the task before sharing for review.
    • Keep a track of all changes and feedback to a task and brings it to closure.
  • Learner Centricity
    • Communicate regularly with learners to enable them to complete the course.
    • Go through the course oneself to ensure effective query resolution.
    • Review courses and give feedback from Learner POV
    • Moderate discussion forums to enable learners to be engaged.
    • Be completely comfortable with the different technology platforms being used.
  • Being well organized
    • Maintaining and generating regular MIS on the course and learners to help the team stay updated.
    • Maintain trackers for the different streams of work / projects / courses to be eye-balled and actioned.
    • Organizing tasks based on priority.
    • Keep a track of past challenges, queries, and effective solutions for future reference.
    • Create resources (like screenshots, steps etc) to help the team in problem-solving.
Benefits
Important:

We really appreciate it when you meet us after you do your homework about us. So please visit
our website and check out the following pages specifically:

If what you see and read resonates with you – we look forward to hearing from you!