Managing Multiple Generations
Negotiation skills help build productive relationships at the workplace while keeping mutual interests in mind. Mastering negotiation skills can help prevent and solve problems with long-term solutions.
Business Impact
Ideally Suitable For
- First-time Managers
- High Potential Employees
- Individual Contributors
- Middle-level Managers
- Senior Leaders
The delivery will be customised as per the needs of the learning cohort.
What you will learn in Managing Multiple Generations
How is this activity available?
Instructor-led Training (ILT)
Virtual Instructor-led Training (VILT)
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Learn more about this solution by accessing our brochure. Feel free to share it with anyone you know who could benefit from it.
Managing Multiple Generations
Available in -
- Instructor-led Training (ILT)
- Virtual Instructor-led Training (VILT)
This course includes:
- 3 modules
- Duration: 90-120 minutes
- 1 case study
- Ideal for: 20-30 participants at a time
- Participant handbook
- Pre-work assignment (optional)
- Post-work assignment (optional)
- Pocket insights (optional)
- Manager Insights (optional)
The Mastering Negotiation Program will help your team to:
- Appreciate negotiation as a positive tool for problem-solving
- Apply negotiation strategies suitable for different situations
- Follow principled negotiation techniques to avoid biased decisions and internal disputes
- Walk away from their comfort zone to explore tried-and-tested negotiation strategies for achieving desired outcomes
- Resolve conflict and build strong relationships
- Context
- Understanding negotiation approaches
- 4 fundamentals of principled negotiations
- Tactics used in negotiations
- Importance of relationships in negotiation
- Applying the 4 fundamentals to be a better negotiator
On each topic page, you will see icons on the right that clarify this. This is how you decode them:
- - ILT (Instructor-led Training)
- - VILT (Virtual Instructor-led Training)
- - OBS (Online Business Simulation)
- - ML (Microlearning)
- - MC (Masterclass)
- - SDP (Storified Digital Products - Asynchronous)
- - DIY (Do It Yourself)
The simulation addresses generic challenges encountered at the workplace. The customisation to the specific cohort as per their industry / company situation is done by the Facilitator running the session.
You can download a program overview from each of the topic pages. Do note that while this will give you a broad structure of the workshop, our learning designers will still need to talk with you to customize the workshop to your context.
For each workshop, we can help you with a set of 3 different teasers that you can customize and share periodically with participants to build excitement and get traction.
Thousands of businesses of all sizes, from
startups to large enterprises trust us
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The item that took this class from a social learning experience to tangible training was the quantitative tools that were presented. These will allow me to focus my decisions in a manner that is justifiable and defensible. Any decision maker that might be called on the carpet needs this training to defend themselves and their decisions in a quantifiable manner.
Keith L. Perrin
Intel Corporation, USA SW Engineering Manager -
This holistic approach offers a new decision-making framework that managers in a variety of enterprises, cultures, and countries are using to help ensure that the decisions they take are economically, socially, and environmentally sound. I recommend this course for both functional and technical leaders.
Cory L. Smith
American Express -
Thank you FocusU and Smollan L&D team for designing such a wonderful continuous learning program. It acted like small and effective doses to look for what next. Case studies chosen were all relevant for my Global Development Team & I could not ask for more. Let’s plan for some monthly 1 hour on premise confluence sessions.
Vijay Varshney
SMOLLAN Head of Technology - MESA -
It forced me to learn and grow in spite of dealing with my busy schedule of juggling between work and a new-born back at home. You helped me understand new concepts in merely 15-30 mins ; and challenged me to think through different issues I should deal with. I should get them sorted mentally in my mind first than in real life. Thank you for helping me grow my knowledge.
Ketki Desai
SMOLLAN Area Asst. - West Region