Handling Team Conflict Effectively | Manager Capability Development

Handling Conflict

While conflict is commonplace, conflict management is not. A manager’s aim should not be to prevent conflict entirely but to identify its causes and support the team towards a mutually acceptable resolution. This leads to improvement and growth.

Business Impact

Ideally Suitable For

  • First-time Managers
  • Individual Contributors
  • Middle-level Managers
  • Hipo employees

The delivery will be customised as per the needs of the learning cohort.

What you will learn in Handling Conflict

How is this activity available?

Do It Yourself (DIY)

Do It Yourself (DIY)

Instructor Led Training (ILT)

Instructor Led Training (ILT)

Virtual Instructor-led Training (VILT)

Virtual Instructor-led Training (VILT)

MasterClass (MC)

MasterClass (MC)

Online Business Simulation (OBS)

Online Business Simulation (OBS)

Download our PDF

Learn more about this solution by accessing our brochure. Feel free to share it with anyone you know who could benefit from it.

Available in -

  • Do It Yourself (DIY) Do It Yourself (DIY)
  • Instructor Led Training (ILT) Instructor Led Training (ILT)
  • Virtual Instructor-led Training (VILT) Virtual Instructor-led Training (VILT)
  • MasterClass (MC) MasterClass (MC)
  • Online Business Simulation (OBS) Online Business Simulation (OBS)
This course includes:
  • modules 3 modules
  • fun challengesDuration: 90-120 minutes
  • Duration of 3 hours 1 case study
  • 25+ fun challengesIdeal for: 20-30 participants at a time
  • Participant handbook
  • Pre-work assignment (optional)
  • Post-work assignment (optional)
  • Pocket insights (optional)
  • Manager Insights (optional)

This program will help you:

  • Improve productivity and keep the team focused on business goals.
  • Create a positive work environment and boost job satisfaction.
  • Enhance collaboration, fostering innovation and problem-solving.
  • Reduce employee stress and promote well-being.
  • Strengthen customer relationships, leading to higher satisfaction and loyalty.
  • Group Activity: A Conflict Situation
  • Reasons for Conflict
  • When conflicts can be good
  • Reflection Activity: Responding to Conflict
  • Approaches to Managing Conflict
  • Understanding your preferred style
  • Video — Janet’s Success Story
  • 3 Steps to resolve conflict
  • Applying back to the workplace
download cta poster
Download our PDF

When you need a ready document to share ahead.

Frequently asked questions

Still have questions?
Drop us an email

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On each topic page, you will see icons on the right that clarify this. This is how you decode them:

  • ILT (Instructor led training) - ILT (Instructor led training)
  • VILT (Virtual instructor led training) - VILT (Virtual instructor led training)
  • OBS (Online business simulation) - OBS (Online business simulation)
  • ML (Microlearning) - ML (Microlearning)
  • MC (Masterclass) - MC (Masterclass)
  • SDP (Storified Digital Products asynchronous) - SDP (Storified Digital Products - asynchronous)
  • DIY (Do it yourself) - DIY (Do it yourself)

The simulation addresses generic challenges encountered at the workplace. The customisation to the specific cohort as per their industry / company situation is done by the Facilitator running the session.

You can download a program overview from each of the topic pages. Do note that while this will give you a broad structure of the workshop, our learning designers will still need to talk with you to customize the workshop to your context.

For each workshop, we can help you with a set of 3 different teasers that you can customize and share periodically with participants to build excitement and get traction.

Thousands of businesses of all sizes, from
startups to large enterprises trust us

  •  compnany logo

    First of all, thanks to FocusU team for all support and conducting memorable offsite. This is was the best offsite we ever conducted in last 4 years. Employees were really happy and sent appreciation to us. This is was not possible without FocusU team. Few of the employees have already recommended name of your company to their connects in industry which I think gives a feedback about your team.

    Kailas Darade
    HCM | IndoSpace Development Management Pvt. Ltd. Deputy Vice President – HCM
  •  compnany logo

    I appreciate the time management, level of expertise & knowledge of FocusU's facilitators. Most importantly, which I found was definitely your differentiator - the course design and debriefing. All the identified training needs were met. All three trainers were very professional; the use of technology was also very good. In a batch of 96, they kept everyone together and focused as well.

    Neelam Dhaka
    JCB India Limited Senior Manager – Training
  •  compnany logo

    Just wanted to let you know that we had a great experience with FocusU. All the activities were well designed and implemented. The team was brilliant.

    Divya Gupta
    Aavishkaar Investment Manager
  •  compnany logo

    The Learning challenge was very informative and challenging. The thing which I love about this challenge is that it provides videos also that make it easy to understand the concept.

    Vishal More
    Smollan