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Posted on by naren@hybreed.co

“Hi there! We’re going on an adventure,
so get your backpacks ready and grab your car keys…”

And just like that, I have caught your attention. Now, before you decide to dismiss this as another clickbait article, let me remind you of the title of this blog. Storification, even though extensively used across industries, still remains a fairly new age concept. As a matter of fact, there’s just one organisation, based out of Finland, that uses this term to describe their content creation process.

Continue reading “How To Use Storification To Design Impactful Learning Content?”

Posted on by naren@hybreed.co

In today’s world of technological advancement and aware customers with a host of options available, just a click away – customer service excellence is crucial for an organisation’s survival and growth! A happy customer is the best form of advertisement. Businesses today value the importance of customer service, and some companies go the extra mile to make their customers feel special. 

Continue reading “Inspiring Examples Of Customer Service Excellence Across Industries”

Posted on by naren@hybreed.co

Early in 2020, when the horror of Covid 19 was beginning to unravel, Mckinsey published a blog. This article proved to be ahead of its time. Corporates had canceled more than half the in-person learning programs planned till June 2020, it said. Then they went on to predict that this would increase.

Continue reading “The Definitive Guide to Virtual Learning”

Posted on by naren@hybreed.co

Blair Sheppard – Global Leader, Strategy & Leadership at PwC released his ‘Ten Years to Midnight’ book back in August 2020. And after almost two years of a global pandemic, it remains as relevant as ever. The book talks about a supposed timelines of 10 years that the world leaders have before it’s too late. The timeline focuses on 4 urgent global challenges and possible strategic solutions for them. Sheppard urges leaders to act fast, even as the the 70 years long social-economic progress triggered by the Marshall Plan unravels in front of their eyes.

Continue reading “Leadership Challenges Of 2021: 10 Years To Midnight by Blair Sheppard”

Posted on by naren@hybreed.co

One of the critical levers to help you achieve your business goal is to align, develop and promote the right talent. The challenges that organizations face while doing this and taking managers input during this process is the amount of bias that can come into any of these decisions. Hence, it’s always recommended to form a council that includes managers (of the individual being considered for promotions /potential) and skip managers (assuming that a high potential employee would have demonstrated visibility at this level).

Continue reading “Pointers For Identifying Leadership Potential”