facebook Learning Insights Archives - Focus U

Learner Centricity Explained: Why It’s Crucial for Modern Learning Programs

In the fast changing world of corporate learning, one buzzword that stands out: learner centricity. But what does it really mean? Does it mean to put the learner at the center of the learning experience? Or does it mean standardising the content, finalising rigid learning paths and focus solely on ticking boxes to complete the compliance or organizational goals. And why should businesses care about it in the first place?

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The Learning Paradox: Why Traditional Training Isn’t Working

In today’s fast-paced business environment, where change is the only constant, even the most prestigious organizations grapple with a fundamental challenge: how to empower employees to translate training into action effectively.

Many companies invest heavily in learning and development programs, ranging from workshops to seminars, only to find the outcomes falling short of expectations. This learning paradox — where knowledge is gained but rarely applied — leads to inefficiencies that can stifle innovation, impact productivity, and hinder organizational growth.

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Customer service is like common sense, when it comes to organisational growth and success. With social media taking over the marketing world by storm, a small oversight can end up making your brand go viral for all the wrong reasons. And, as they say, the internet is forever.

Continue reading “100 Inspiring Quotations on Customer Service (Clone)”

Customer service is like common sense, when it comes to organisational growth and success. With social media taking over the marketing world by storm, a small oversight can end up making your brand go viral for all the wrong reasons. And, as they say, the internet is forever.

Continue reading “100 Inspiring Quotations on Customer Service”

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In the post-pandemic era, innovation and entrepreneurial spirit will reign supreme. Not only individual leaders but rather, organisations across the board will have to step up their game. But, how can traditional organisations bring about such extensive radical changes effectively? The answer lies in a threefold approach –

Continue reading “4 Characteristics Of A Transformational Leader”

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If you are anything like us, you are constantly fielding requests at work. From formal requests to informal asks, there is always something ‘urgent’ that requires your immediate attention. However, it is impossible to attend to every single one of them. But, in a close knit society like a work team, saying No can be a tricky art to master. How do you decide which request to say no to? Which ones to prioritise? And how do you communicate the same without adversely impacting nter-personal relationships?

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5 Tips For New Managers

I had an interesting conversation recently with a business leader about employees taking up people management roles for the first time. Individual contributors who do well in their roles, get promoted to people managers as a natural career progression in most companies. His concern was well founded – how do we promote people without measuring their ability to manage people?

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How to Train Your Manager: A Roadmap to New Manager Training

The plot is laid. The location is set. The target is here. We just have to execute everything at right time and place! The plan is to steal the golden route to the airport. We will have to hijack the city’s traffic control system to get the car with the gold on the planned spot to execute the robbery.

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I recently watched an America war movie inspired by true incidents that happened during the World War II. The script is based on the non-fiction book Unbroken : A World War II Story Of Survival, Resilience, and Redemption; and revolves around the American bombing mission against Japan during the April of 1943. The protagonist is Louise Zamperini, an US Olympian and Army Officer who survives a boat crash only to end up in the Japanese prison camp.

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