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Customer service is like common sense, when it comes to organisational growth and success. With social media taking over the marketing world by storm, a small oversight can end up making your brand go viral for all the wrong reasons. And, as they say, the internet is forever.

Continue reading “100 Inspiring Quotations on Customer Service”

Recently I received an opportunity to attend a training workshop as a participant. The program started with a brief on the day’s plan, with two speakers facilitating the entire show. I was all set to learn something new as a participant. I enjoyed the whacky energizers; they enthused passion in the room and I was impressed! Overall, I was waiting to learn more. In the back of my mind, my inner trainer was also evaluating and anticipating each move of the trainer. I thoroughly enjoyed the complete experience.

Continue reading “5 Turn-Offs for Participants”

25 Inspirational Team Songs

The beauty of music is that, when it hits, you feel no pain

There is no denying the power of music. Be it a celebration or a low point in our lives, music can help amplify the experience, every single time. Music is especially important for us Indians. Blame it on the constant influx of classic Bollywood songs and their timeless videos; but music has always been a big part of our beautiful culture of colours, music, and celebrations.

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art of storytelling
People living in the 20th century know so much about their ancestors and past events. How are we able to visualize someone else’s life events? How are we able to connect with characters that we haven’t physically met? There had to be a medium by which that information was passed, a medium so strong that it brought people together, for example, The Bible.

Continue reading “5 Elements of Storytelling”

India is no longer considered the land of snake charmers. The Indian society has evolved and so has the Indian woman. The Indian woman has proven that she can do extra-ordinary things beyond her home chores. She has led by example in domains that were beyond imagination. Today let me share the stories of five women leaders who proved that anyone can be a leader, no matter her background.

Continue reading “5 Women Leaders Who Proved Leadership is Everyone’s Business”