facebook naren@hybreed.co, Author at Focus U - Page 4 of 56

Customer service is like common sense, when it comes to organisational growth and success. With social media taking over the marketing world by storm, a small oversight can end up making your brand go viral for all the wrong reasons. And, as they say, the internet is forever.

Continue reading “100 Inspiring Quotations on Customer Service (Clone)”

Increasingly used by organisations and training professionals across the world, experiential learning is here to stay. It allows for impactful training while being engaging for the learner. With a wide range application, experiential learning has found its way across sectors including team building, along with enabling learning and development.

Continue reading “5 Steps for using Experiential Learning with Power of Play”

As an organization that is completely into conducting bespoke workshops for our clients, over a period of time – we have continuously asked ourselves this question. Some time back, we defined it for ourselves through the number of hugs we received at the end of a workshop. We still love the hugs we often get at the end of a workshop – but I guess we have grown just a tad wiser over time. All workshops don’t necessarily need to end in an emotional high, we know now. Also a lot of hugs does not necessarily translate into repeat business, we also know now!

Continue reading “What Constitutes a Successful Workshop?”

Why Workplace Training Is Important?

According to a study, 40% of employees with poor training tend to leave their jobs within the first year of joining. Meanwhile, another research finds that the companies that give importance to employee training and invest in that enjoy 24% higher profit margin in contrast to those who don’t invest in employee training.

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