Handling Conflict
While conflict is commonplace, conflict management is not. A manager’s aim should not be to prevent conflict entirely but to identify its causes and support the team towards a mutually acceptable resolution. This leads to improvement and growth.
Business Impact
Ideally Suitable For
The delivery will be customised as per the needs of the learning cohort.
What you will learn in Handling Conflict
How is this activity available?
Do It Yourself (DIY)
Instructor-led Training (ILT)
Virtual Instructor-led Training (VILT)
Masterclass (MC)
Online Business Simulation (OBS)
Download our PDF
Learn more about this solution by accessing our brochure. Feel free to share it with anyone you know who could benefit from it.
Available in -
- Do It Yourself (DIY)
- Instructor-led Training (ILT)
- Virtual Instructor-led Training (VILT)
- Masterclass (MC)
- Online Business Simulation (OBS)
This course includes:
- 3 modules
- Duration: 90-120 minutes
- 1 case study
- Ideal for: 20-30 participants at a time
- Participant handbook
- Pre-work assignment (optional)
- Post-work assignment (optional)
- Pocket insights (optional)
- Manager Insights (optional)
This program will help you:
Download our PDF
When you need a ready document to share ahead.
On each topic page, you will see icons on the right that clarify this. This is how you decode them:
- - ILT (Instructor-led Training)
- - VILT (Virtual Instructor-led Training)
- - OBS (Online Business Simulation)
- - ML (Microlearning)
- - MC (Masterclass)
- - SDP (Storified Digital Products - Asynchronous)
- - DIY (Do It Yourself)
The simulation addresses generic challenges encountered at the workplace. The customisation to the specific cohort as per their industry / company situation is done by the Facilitator running the session.
You can download a program overview from each of the topic pages. Do note that while this will give you a broad structure of the workshop, our learning designers will still need to talk with you to customize the workshop to your context.
For each workshop, we can help you with a set of 3 different teasers that you can customize and share periodically with participants to build excitement and get traction.