facebook Purpose-driven organisation Archives - Focus U

Here I am, standing at the front desk of a five star hotel in Goa (no, I won’t tell you the name), waiting for a front desk executive to check me in. I am not standing unaccompanied here. There are at least 4-5 more restless humans who are waiting for someone to attend them. Despite a long lasting wait of 10 minutes (trust me it felt like an hour-long wait), none of us are ready to leave this spot. All the guests, including me, are busy looking at a scene that is unfolding like a blockbuster movie. The current scene of this movie has a lot to offer. It has right amount of action, drama, emotions and revenge. A guest relations manager and a house-keeping manager are showing their resentment out in the open with half a dozen people from both departments teaming up to support their manager.

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