Many cutting-edge software businesses, such as Google, Facebook, Netflix, and Amazon, use cross-team collaboration to grow rapidly. If you still rely on isolated departments, you should reconsider. Collaboration among cross-functional teams is a fantastic thing. When teams from several departments cooperate, your work will take on a more global perspective.
According to a study, 75% of firms regard online project collaboration tools as crucial for their operations. This is true since online tools considerably aid collaboration, adding unanticipated value to a company.
The following are some examples of cross-functional improvement projects:
- Sales and marketing are collaborating to optimize the lead transfer process.
- Customer service reps, engineers, and website developers collaborate to provide a better eCommerce experience.
- On-time appointments are prioritized by front desk administrators, medical assistants, and clinicians.
- Improvements are being made by manufacturing floor managers and procurement professionals to reduce inventory and ensure part availability.
What Is Cross-Functional Collaboration?
Collaboration is a must-have skill for companies wanting to break through silos and operate alongside rather than against one another. When diverse teams in an organization work together on the same project or goal, this is known as cross-functional collaboration. Collaborative functions are more productive and result in a more pleasant working environment.
Why Is Cross-Functional Collaboration Important?
When you’re too focused on your work, it’s easy to lose sight of the broader picture. Cross-functional collaboration allows you to zoom out and see what your colleagues are upon, as well as how you can collaborate. Cross-functional collaboration is essential because:
Collaboration between teams frequently yields more original ideas.
There is more possibility for innovation when you bring together teams with diverse people in terms of experience, education, and viewpoints.
For example, a SEO content writer is really good at SEO keyword research services and the social media person is really good at putting hashtags on Instagram by using extensive hashtag keyword research can collaborate with each other to understand which queries garner the most searches across both marketing channels and effectively devise a great content plan. Through this, they’ll have a bigger pool of information to draw from and can offer a variety of viewpoints to aid in the search for the optimal answer.
Encourages Knowledge Sharing
People who operate in cross-organizational teams must work with a variety of experts.
As a result, they can gain new skills and talents while also sharing their knowledge.
Knowledge sharing is also suitable for team performance, according to research. It’s “a process of tremendous relevance that establishes linkages and relationships, resulting in excellent organizational and team outcomes,” according to some researchers.
One of the reasons it has a beneficial impact on your team and organization? Employee engagement is higher. According to a Gallup study, a highly engaged staff also enhances profitability by 21%.
Improves Company Culture
It’s not suitable for business culture when every team works in isolation. People feel lonely and unsure about their place in the broader picture.
When workers from other areas collaborate, the organization develops a stronger community and a more inclusive culture. Your engineering team now understands your marketing team, your marketing team understands your finance team — and everyone understands how their coworkers contribute.
Keeps Your Team Aligned
Cross-functional collaboration is valued in organizations. Thus they are more inclined to communicate frequently. Furthermore, frequent organizational communication keeps individual departments on the same page.
Everyone is aware of who is working on what, why, and when, which helps to match departmental goals with the organization’s overall objectives. As a result, departments can arrange and schedule work so that achieving the stated common goals takes precedence.
Crucial Steps to Boost Cross-Team Collaboration
- Choose the Right Team
Assembling the ideal team members who know how to work together and collaborate is the first step in a successful cross-team collaboration. The team members should communicate efficiently in their vocabulary with other department members.
For example, if you build a website, you should hire efficient people that do SEO keyword research services properly, so you can rank organically on Google (on the first page :p ). Choose a good web developer so he can design your website as per your request. Choose quality employees so you can get terrific results.
- Have a Leader
There can be some early friction when two or more teams from different departments join together to collaborate. If no one is in charge of making the ultimate decision, more difficulties may arise in the future. Members of cross-functional teams must be more responsible and accountable, but without a captain to guide them, the risk of a captainless ship never reaching the shore increases.
- Give Employees the Right Tools to Collaborate
Give employees access to the necessary collaboration tools to let them interact and collaborate even when they are not in the same workplace to make it easy.
Among these steps, there are some other essential strategies to follow:
- Establish a defined project timeline.
- Align project goals and make them public.
- Employees should be informed of the projects and initiatives of other teams.
- Improve communication and management abilities within the company.
Cross-functional collaboration has several advantages for a company. It strengthens organizational culture by increasing creativity, encouraging information sharing, increasing staff involvement, improving communication skills, and increasing employee engagement.
Don’t give up if you’re having trouble with cross-functional teamwork. Use the best practices listed above to build a company culture that values collaboration and cross-departmental communication. You’ll be able to keep focused on the road to common goals if your team interacts cross-functionally.