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Posted on by FocusU Team

The Learning Paradox: Why Traditional Training Isn’t Working

In today’s fast-paced business environment, where change is the only constant, even the most prestigious organizations grapple with a fundamental challenge: how to empower employees to translate training into action effectively.

Many companies invest heavily in learning and development programs, ranging from workshops to seminars, only to find the outcomes falling short of expectations. This learning paradox — where knowledge is gained but rarely applied — leads to inefficiencies that can stifle innovation, impact productivity, and hinder organizational growth.

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Posted on by naren@hybreed.co

Customer service is like common sense, when it comes to organisational growth and success. With social media taking over the marketing world by storm, a small oversight can end up making your brand go viral for all the wrong reasons. And, as they say, the internet is forever.

Continue reading “100 Inspiring Quotations on Customer Service (Clone)”

Posted on by naren@hybreed.co

Customer service is like common sense, when it comes to organisational growth and success. With social media taking over the marketing world by storm, a small oversight can end up making your brand go viral for all the wrong reasons. And, as they say, the internet is forever.

Continue reading “100 Inspiring Quotations on Customer Service”

Posted on by naren@hybreed.co
*All images are created using Canva Pro

In the post-pandemic era, innovation and entrepreneurial spirit will reign supreme. Not only individual leaders but rather, organisations across the board will have to step up their game. But, how can traditional organisations bring about such extensive radical changes effectively? The answer lies in a threefold approach –

Continue reading “4 Characteristics Of A Transformational Leader”

Posted on by naren@hybreed.co

If you are anything like us, you are constantly fielding requests at work. From formal requests to informal asks, there is always something ‘urgent’ that requires your immediate attention. However, it is impossible to attend to every single one of them. But, in a close knit society like a work team, saying No can be a tricky art to master. How do you decide which request to say no to? Which ones to prioritise? And how do you communicate the same without adversely impacting nter-personal relationships?

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Posted on by naren@hybreed.co

5 Tips For New Managers

I had an interesting conversation recently with a business leader about employees taking up people management roles for the first time. Individual contributors who do well in their roles, get promoted to people managers as a natural career progression in most companies. His concern was well founded – how do we promote people without measuring their ability to manage people?

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Posted on by naren@hybreed.co

How to Train Your Manager: A Roadmap to New Manager Training

The plot is laid. The location is set. The target is here. We just have to execute everything at right time and place! The plan is to steal the golden route to the airport. We will have to hijack the city’s traffic control system to get the car with the gold on the planned spot to execute the robbery.

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Posted on by naren@hybreed.co

I recently watched an America war movie inspired by true incidents that happened during the World War II. The script is based on the non-fiction book Unbroken : A World War II Story Of Survival, Resilience, and Redemption; and revolves around the American bombing mission against Japan during the April of 1943. The protagonist is Louise Zamperini, an US Olympian and Army Officer who survives a boat crash only to end up in the Japanese prison camp.

Continue reading “Movie Learning : Unbroken”

Posted on by naren@hybreed.co

In one of my earlier assignments as a business head, we had a very passionate and driven employee Tanya (name changed).
As she moved into her new role as a Marketing Manager, we were very confident that she would be able to drive the marketing team hard and help the organisation get a competitive edge. However, three months into her new role, the marketing function was struggling with unprecedented internal issues. Her strength suddenly started looking like a weak point, where she got trapped into a “me vs team” situation, which got worse with time as she kept on pushing her views and ideas on the team in a very “my way or highway” approach.

Continue reading “4 Stages of Professional Development for Leaders”