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The Comprehensive Guide to Employee Mental Health in the Workplace

Employee mental health is a crucial aspect of workplace wellness, impacting both individual performance and overall organizational success. With an increasing focus on mental health, employers have a unique opportunity—and responsibility—to support their employees’ well-being.

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Comprehensive Guide to Employee Mental Health Support and Programs

In today’s fast-paced work environments, mental health is becoming a critical concern for both employees and employers. Organizations that prioritize mental well-being see higher productivity, better morale, and reduced absenteeism. To support this, employers must offer effective employee mental health support, training, and services that address the unique challenges their workforce faces. Here’s an in-depth look at how organizations can support mental health in the workplace and the essential programs they can implement.

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In recent years, the conversation around employee mental health awareness has gained significant momentum, as organizations increasingly recognize that mental well-being is essential to overall productivity and employee satisfaction and happiness at work. For companies aiming to succeed in today’s competitive landscape, ensuring that employees have access to mental health resources, rights, and benefits is crucial for long-term growth and employee retention.

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What is employee mental health?

Employee mental health refers to the emotional, psychological, and social well-being of employees. It impacts how they think, feel, and act in the workplace. This affects their ability to handle stress, maintain productivity, and interact positively with their colleagues. Mental health encompasses a wide range of factors, including mood, behavior, cognitive functioning, and overall resilience to workplace challenges.

Healthy mental well-being ensures that employees are engaged, motivated, and productive, while poor mental health can lead to issues like burnout, absenteeism, and low job satisfaction.

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Improving employee mental health is not just about offering occasional support—it’s about creating a holistic and sustainable environment where mental well-being thrives. Here are some actionable steps companies can take:

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Are Employers Responsible for Employee Mental Health?

In today’s high-pressure work environments, the question of “Can an employer terminate an employee struggling with mental health issues?” is increasingly relevant. While employers can discipline employees for performance issues, mental health needs to be considered carefully before any actions are taken. Employers play a crucial role in shaping the workplace environment, which directly impacts mental health.

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Logic:

“Exercising is extremely important for a healthy mind and body.”

Emotion:

“Sure. But I’ll start from tomorrow. (and then tomorrow gets changed to the day after tomorrow) “

Logic:

“I know I should cook a healthy meal. “

Emotion:

“Sure. But today let me just microwave the contents from that packet. “

Arguments between the logical and the emotional side of an individual are something we all can relate to; especially, when it comes to wellness. After all, the rewards are usually not immediate and our need for instant gratification acts up, creating a barrier for anything the logical mind wants to do. 

There has often been, a recurring concern expressed by our clients. They want to incorporate wellness programs but think that while a Yoga or a Tai-Chi session may seem quite focused and interesting, these sessions do not create a lasting behavioural change in the participants. A ‘lasting behavioural change’ thus became our cue to designing something that could facilitate a sustainable change in habits. And this gave birth to our mobile-based, gametised microlearning wellness challenge – ‘The Mind Over Matter Challenge’.  It was curated keeping the most basic instructional design and habit-forming strategies in mind.

A series of daily obstacles, set for a period of 21 days (can be made for a longer or a shorter duration), they fit seamlessly into the natural flow of a work day / weekend and are based on voluntary participation. However, the level of participation seen had been so gratifying that I couldn’t resist sharing with you some of the elements that contributed to the success of this virtual employee mental health module.

Objective 

Knowledge of the end goal; What is the problem being addressed? What is the target behavioural change? How can it be quantified? – are some of the questions that one should have answers to before starting work on curating any training module related to employee mental health.

Social Element

The module, like any other team challenge, was designed with pre-designated teams.  The scoreboard was such that every individual’s contribution was equally quantified. This was made possible by averaging the aggregate team scores. This not only enabled fair distribution of scores but also eliminated in-house competition among individual teams. Furthermore, this format encourages active participants to influence their counterparts to also participate. With a delightful mix of additional social elements such as sharing an answer or a picture of something (something like a picture depicting their recent hobby, and several others), the challenge saw participants rope each other in and encourage each another!

Rewards

Developing a habit is a gradual process, but the results are long-term. This requires employing the habit-science tried and tested strategy of cue, routine, and rewards. We achieved this by integrating notifications that triggered cues and rewarded the right behavior with bonus point and achievement badges!

Content 

It is easier for participants to appreciate the information shared, when the speaker possesses credibility. Similarly, the content of your module needs to be rooted in science, instead of vague celebrity trends. This implies it to be well-researched and appropriate references to be cited when necessary. The form and format also plays a crucial role. From short videos, interesting reads, reminders, reinforcement and reflective questions – there is a lot to choose from! A mixed variety keeps the engagement rate high, throughout.

Conclusion

There are several ways to integrate a wellness module with L&D programs. Health bootcamps, gym memberships, group marathons have been some of the tried & tested successful methods, in the past. However, the VUCA world we find currently find ourselves in requires us to relook at almost everything – wellness included. It goes without saying that an employee’s mental, physical, and social wellness is directly tied to the productivity and profitability of any team, and thus, an organisation. Therefore, it is important for leaders to take a hard look at their existing practices and make the required changes regarding employee mental health.