facebook Emotional Intelligence at the Workplace | Diversity & Inclusion

Emotional Intelligence

Because how you lead others begins with how you understand yourself.

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At a glance

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Content coverage1 day
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Ideal Cohort Size20-25 learners
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Delivery Formats ILT / VILT / DIY
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Customization Fully tailored to your context and learning goals

Why This Matters

In complex workplaces, intelligence alone isn’t enough. What differentiates effective leaders and high-performing teams is their ability to understand emotions — their own and others’ — and use that awareness to build trust, navigate conflict, and inspire performance.

This workshop helps participants build emotional awareness, regulation, and empathy through experiential activities, reflection, and real-world scenarios. Learners explore how emotions influence decision-making, relationships, and leadership — and how emotional intelligence can be strengthened with practice.

Research by TalentSmart showcases the power of emotional intelligence:

58%

Responsible for 58% of job performance

90%

Of top performers score high in EI

12%

Boost in productivity
Business Impact you’ll see

Business Impact You’ll See

  • Improved self-awareness and self-regulation in leadership
  • Stronger relationships and collaboration across teams
  • Higher resilience and empathy during change or conflict
  • Leaders who build trust and inspire discretionary effort

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

— Maya Angelou

Designed for

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All Employees

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First-Time Managers

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Mid-Level Managers

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Senior Leaders

Designed the FocusU Way

Behind every FocusU experience lies a design philosophy we call FACETS:

  • F

    Feedback

    Learners get actionable insight into where they stand

  • A

    Application

    Whatever is learnt is applied within the session itself

  • C

    Contextual

    Examples are drawn from the client industry and organization

  • E

    Experiential

    Learning by doing, not by listening

  • T

    Tailored

    Personalised to the lived experiences of the individual learner

  • S

    Stimulating

    Inspiring new thinking and imagination in the learner

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Walk-Through of Learner Experience

At FocusU, every learning experience follows a deliberate arc — moving participants
from awareness to application, and from insight to action.

STAGE WHAT HAPPENS
Discover Participants experience engaging activities, challenges and scenarios that surface real attitudes, assumptions, and patterns of behaviour.
Reflect Guided debriefs and discussions help them make sense of what they experienced - connecting it to their personal and workplace realities.
Reframe Learners explore new mindsets, tools, and frameworks that offer fresh ways to approach everyday challenges.
Apply Through practice, planning, and peer feedback, participants translate insights into actionable commitments they can take back to work.

Every FocusU intervention is designed to move learners from knowing to doing — ensuring
learning doesn’t end in the workshop, but continues in how people think, collaborate, and lead.

Trusted by businesses big and small

  •  compnany logo

    It has been a pleasure and fun to collaborate with Team FocusU which has always resulted in a WOW experience for my business team across levels!

    Aarti Mudaliar
    Oncology Novartis Manager HR

Frequently asked questions

Don’t see an answer to your question?
Drop us an email and we will get back

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For each workshop, we can help you with three different teasers you can customize and share periodically with participants to build excitement and get traction.

You can download a program overview from each of the topic pages. While this will give you an overall workshop structure, our learning designers will still need to talk with you to customize the workshop to your context.

We are glad you asked that question. Every learning intervention starts with "Why?" and "What is the difference you want to see at the workplace because your learner attended this session?" Once we are clear, our learning designers put together a thoughtfully curated learning journey that could be a mix of different methodologies chosen to suit your learning environment. Besides this, to aid learning, we can (optionally) buttress it through:

  • A pre-learning assignment for learners to know where they stand before the journey
  • A participant handbook aids the learner in returning to what was covered during the session and reviewing it again. It helps in learning reinforcement.
  • A post-learning assignment helps learners know where they stand after the journey. Assessing the gap in learning helps learners in bridging it.
  • Pocket insights—a ready reckoner with the key concepts that can either be carried along or be pinned up as a ready reminder.
  • Manager Essentials—tips (for the managers of the learners) to recognize behavioral changes and create an environment that encourages the learners to put what they have learned to practice.
  • Post-learning application of learning at the workplace through a specific project.
  • We try to capture the impact of every learning intervention through an impact report that is then shared with clients.

Every single workshop (except the asynchronous self-paced modules) is customized to the precise customer need and brief. Our client advisory team will work closely with you to understand your context and pass it on to the execution team.

Ready to Build Emotionally Intelligent
Leaders and Teams?

Let’s co-create an experience that helps your people lead with
empathy, self-awareness, and connection.