Frequently Asked Questions

To ensure compliance with the Human Resources Development Council (HRDC) Mauritius’ requirements, we recommend confirming your engagement workshop session at least 2.5 weeks in advance. A late confirmation may incur an additional fee.

Absolutely. Customisation is one of our core strengths. We believe that a one-size-fits-all approach does not deliver optimal results. We take the time to deeply understand your requirements by asking detailed questions and providing honest feedback when expectations may need realignment. This collaborative process helps ensure that we create a meaningful and impactful learning experience. Once aligned, we handle the entire process—from designing content to delivery, communication, and program management—ensuring an end-to-end solution tailored to your business goals.

Our workshops are designed for a minimum of 10 and a maximum of 60 participants, and we can accommodate teams across all levels of seniority—from new joiners to senior leaders.

Our facilitators conduct workshops in both English and French.

You can explore the profiles of our experienced facilitators at https://focusu.com/meet-the-team/

At FocusU, we believe in the principle that "Laughter is no enemy to learning." Our training sessions are highly engaging, ensuring every learner remains fully involved and never experiences a dull moment. We do not commence a program without building participant engagement, as it forms the foundation of impactful learning. See what our clients have to say about our workshops: https://focusu.com/testimonial/mauritius/

We are committed to delivering a memorable experience. If you are unsatisfied with our service, we offer a satisfaction guarantee and will refund your fee. We call this “Happy or Free”.

Our pricing covers the end-to-end logistics of the workshop. This includes tailored pre-workshop invitations, venue logistics (including meal arrangements), workshop design and facilitation, delivery, as well as post-workshop materials such as photos, videos, and a training report. We guarantee a hassle-free and memorable experience for your team. See what our clients have to say about our workshops: https://focusu.com/testimonial/mauritius/

We understand that organizing a workshop can be complex, which is why we offer a comprehensive customer experience service. Once your participation is confirmed, we manage all logistics and preparation. However, your input is invaluable — providing clarity on your training objectives, participant demographics, any specific needs or expectations, and logistical preferences ensures we tailor the workshop for maximum impact and engagement. Together, we create a seamless, memorable experience.

We typically collaborate with hotels and domaines. However, venue suitability depends on the feasibility of conducting our engagement activities, which we assess before finalizing any booking.

Our workshops can be half-day sessions with lunch or dinner included, or full-day sessions, with structured activities before lunch and leisure time afterward.

No, our activities are designed with participant safety in mind. They are structured so that everyone can comfortably participate.

No, we specialize exclusively in corporate training. We do not organize events such as kids' days, fun days, or sports events.