A few years ago, in my previous job as a process trainer (for those who are new to the concept, process training is about imparting knowledge and nuances of a process or product) I was struggling to hold the learner’s attention to the topics. I was doom-scrolling the internet to find ways to make serious content more engaging. Of course, I also had to make sure that the content delivery doesn’t lose its impact. I stumbled upon a game called ‘jeopardy.’ It soon turned into the Holy Grail for my training engagement. Years later, now, as I see people using the terms – game-based learning, gamification, microlearning, simulations interchangeably, I though it makes sense to share my two cents with you.
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