Reckitt Benckiser | Intern Engagement
Reckitt Benckiser Group plc (RB) is a British multinational consumer goods company headquartered in Slough, England. It is a producer of health, hygiene, and home products. The company was formed by the merger of British company Reckitt & Colman plc and Dutch company Benckiser NV.
RB’s brands include the antiseptic brand Dettol, the analgesic Disprin, the sore throat medicine Strepsils, the hair removal brand Veet and a bunch of other popular brands like Durex, Colin, Cherry Blossom, to name a few.
To keep pace with the market growth, RB regularly hires from the best campuses across the country. The current intervention was planned as a part of an engagement program for the 32 interns coming from various campuses like IIMs, IIT, XLRI, MDI etc.. They are going through a six weeks internship program at RB, post which they would return to their respective campuses.
Internship is a way for both the candidates and the organization to understand each other better. It can be challenging for candidates because for most of them, it is a first-time experience in a corporate environment.
A good internship program would not only make this journey from campus to corporate smooth but would also equip them to know and learn the critical competencies needed to succeed in the corporate world. The ability to communicate well and present impactfully, was clearly identified as one such competency.
Our objective was to hence engage with these interns and enable them to communicate & present their work virtually (due to lockdown) to a diverse group of people in the organization, in an impactful manner.
After much internal discussions and brainstorming on what would be the best way to deliver the results for this group, two key insights emerged:
1) In a varied group like this, different individuals would be at different levels of skill and understanding.
2) It was not enough if the participants were comfortable with the nuances of communication and presentation. They needed to be equally
comfortable with the technology platform too.
In terms of the actual delivery of the workshops, what we were clear was that to make the workshop experience engaging, the 4 steps of the Experiential methodology needed to be followed: Act – Engage – Share – Reflect.
ExecutionPhase 1: On the day of the workshop, all the 32 interns logged on to the MS-Teams platform. Unlike most learning sessions, we always like to start our sessions with a quick introduction followed by some fun energizers. After all, there can be no learning, if there is no engagement upfront. Once everyone was energized and engaged, we delved deep into the topic with trusted design frameworks, activities, videos and the platform walk-through. Unlike the generic webinars, these virtual workshops melded the ‘virtual’ with the ‘experiential’ to ensure that participants had a very interactive experience, indeed. The workshop concluded by giving participants the following task:
ImpactThis is what Ms. Saranya Mukherjee, Lead-Early Careers Development, Campus and Employer Branding from RB had to say:
“We were very happy with how well organized the whole training was despite the unusual virtual setting. The FocusU team was very approachable and helpful in sharing all necessary resources. The training was well designed and combined theoretical learning with hands-on practical practice.”